different confirmation email templates for different facilities/providers

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ChARM EHR General Discussion

Dr. Darius

different confirmation email templates for different facilities/providers

in ChARM EHR • General Discussion • 23 days ago

Hi, I need to send out confirmation emails with different information for different providers. Is there a way to customize confirmation emails for each facility within the practice?

Thank you!

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Jyothi Si..

Re: different confirmation email templates for different facilities/providers

14 days ago

Dear Dr. Darius,

Thank you for writing to us.

Configuring custom email templates is not possible. Instead you can just edit the existing email templates.

Note: Notification email templates are common for entire practice

In ChARM, there are preconfigured 'Email Templates' available for different actions say Appointment Confirmation, Questionnaire Sharing, PHR invitation and so on. These templates are associated with the respective configurations at the back end and are used to send email notifications to patients.

Regards,

Jyothi

ChARM Support

Leave a comment on Jyothi Sistla's reply

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