Hi, I need to send out confirmation emails with different information for different providers. Is there a way to customize confirmation emails for each facility within the practice?
Configuring custom email templates is not possible. Instead you can just edit the existing email templates.
Note: Notification email templates are common for entire practice
In ChARM, there are preconfigured 'Email Templates' available for different actions say Appointment Confirmation, Questionnaire Sharing, PHR invitation and so on. These templates are associated with the respective configurations at the back end and are used to send email notifications to patients.
Regards,
Jyothi
ChARM Support
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