Dear Nancy Duncan,
Thank you for writing to us.
You can use ChARM Scanner service(it is already enabled for your account) to scan the existing lab copies and directly store them to patient record. Once the copies are stored to patient record, they can be shared to patient's PHR account.
For handling the future lab results, you can opt for our electronic fax service. If labs have an option to fax the lab results then you can directly receive them in ChARM which can be stored to patient record easily.
Do get back to us if you have any further questions.
Regards,
Samba