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Notify Prescriber when E Prescription is Rejected

1
proposed by Wedlund • 12 days ago
No one has responded yet.
Hello.

I run in to a frequent issue where I will send an e prescription, move on through my day, and then find out later on that it was rejected or timed out.

It would be very helpful if we had the option to receive a notification when the prescription fails to transmit, or is bounced back.

Thanks so much!

Ben
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e prescribe out of meds list
started by Darius • 11 months ago
No one has responded yet.
How to?
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Failed eRX - how to resend?
started by Darius • 11 months ago
No one has responded yet.
Failed eRX - how to resend?

It happens occasionally that the transmission of e prescriptions to pharmacies fail. So far I have been unable to prescribe those items again. What is the workaround?
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DEA ERx [1 Reply]

1
asked by Scarlett Mulligan • last reply by Samba • 2 years ago
Samba responded at 20-Nov-2018 05:50 AM.
1 Reply of 1
Hi Scarlett,

We have an option to send the collaborating physician's name, NPI and DEA in an ePrescription if the collaborating physician is the sender's Supervisor. The collaborating physician info will be sent as the Supervisor for the provider who is sending the eRx. To configure Supervisor,

The Supervisor should login to their account
Go to 'Settings -> My Profile'
Select the required member in 'Choose Assistant'.

In this way a Supervisor can be configured and when the chosen assistant sends an eRx, the supervisor info will be sent along with that.

As of now we do not have an option to print the Supervisor info in the paper prescription. We will include support for this as well as the Tennessee prescription format in another week's time.

Regards,
Samba
- 1 Reply of 1
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How To Get Enabled for e-Prescribe [1 Reply]
started by Matt Techler • last reply by vchellappa • 7 years ago
vchellappa responded at 20-Mar-2014 05:11 AM.
1 Reply of 1
Good Idea!
- 1 Reply of 1
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